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Home / About Us / Contact / Hours / Pricing / Services / Downloads / Tips & Tricks / Client Testimonials 

Services

 animated click herefor my Policies & Promises

         Setup & Repair

              blue bullet dot  setup email, dialup, broadband, WiFi

              blue bullet dot  Skype

              blue bullet dot  customization (wallpaper, icon sizes, start menu etc)

              blue bullet dot  email/internet settings

              blue bullet dot  broadband issues

              blue bullet dot  digital Devices (camera, mouse, tablet, input device, printer, webcam)

              blue bullet dot  disconnect, Deliver for repair, & Reconnect

              blue bullet dot  Data Transfer from PC to PC (on later model computers/USB ports required)

              blue bullet dot  burn data to CD/DVD

              blue bullet dot  transfer of Windows Address Book

              blue bullet dot  software installation

 

 

   Its difficult to answer questions about software or hardware that I don't personally have. A great

   many programs work in a very similar way so often its not too difficult to figure it out but it may be

   very time consuming.

 

        Sometimes I can fix things over the phone but often I don’t get enough information to understand the

        problem. It may look like a problem with your email but in fact be an issue with your internet connection.

          It really helps to know what operating system you’re using, what program you’re using, and an error
        number if possible but most
importantly that you tell me EXACTLY what happens when the error or
        problem occurs. It would really help if you could Printscreen the error. See
here for how to do this.

 

        My questions may not make much sense to you, but correct and concise answers will help diagnose your
        problem and if you follow my instructions (precisely!) I may be able to get you up and running without
        you needing to pay for a callout.

 

      Tutoring

 

          Windows 95, 98, ME, XP, Vista

        Microsoft Office - Word, Excel, Powerpoint, Frontpage, Outlook, Publisher

        Microsoft Works

        Outlook Express

        Internet Explorer

        Mozilla Firefox

        Antivirus/Antispyware

        Pre-purchase advice for Desktop PC or Laptop

        Trademe

        Surfing the ‘net’ (e.g. how to get onto the internet and look at websites)

        How to email (including sending attachments, add stationery, add sound & pictures)

        How to ‘rip’ a CD

        How to burn a CD/DVD

        How to Backup

        How to scan a photo on a multifunction printer

        Webmail

        File/folder organization

        File associations

         

        I also type at 80 words per minute (yep, that IS fast.)

 

        Other Freeware/Shareware that I use or am familiar with

 

 

Winzip

zip/archive application

 

Winrar

zip/archive application

 

ZDSoft

screen capture & video record capture

 

Nero (CD/DVD Burning)

CD/DVD recording

 

Microsoft Gif Animator

animated gif production

 

FastStone Capture

screen capture utility

 

Irfanview

graphics viewer

 

Super

video conversion

 

Font Preview

preview fonts

 

FontViewer

preview fonts

 

Beneton Movie Gif

animated gif production

 

Xatshow

slideshow/photo gallery maker

 

Download Accelerator Pro

download manager

 

CCleaner

system cleaner

 

Lavasoft Ad-Aware

'net nasties' cleaner

 

Spybot Search & Destroy

'net nasties' cleaner

 

AVG

antivirus app

 

Foxit Reader

pdf reader

 

XP Powertoys Image Resizer

image resizer

 

Mozilla Firefox

internet browser

 

        Peripherals

        Digital Cameras

        Video & Camcorders

        Printers

        Multifunction Printers

        Digital Drawing Tablet

        UPS

        Photoprinter

        Scanner

        Pendrives/USBDrives

        MP3 Players

        Digital Capture Tablet

        Hard Drive Enclosures

        Memory Cards (MMC, SD, Multimedia, XP, Memory Stick Pro)

        External Storage Drives

        External Capture Box

        Cordless Headphones

        USB Mouse

 
      
For Web Design

        Web Design

 

        How to build your own website

        How to have your site hosted

        Website design conventions

        Search engine optimization

 

        The Design part of my business has had to take a back seat to the Repair & Tutoring aspects due to

        family commitments. I will however consider design jobs on a case by case basis.

 

      

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             click here to download a printable version of this page

 

             The Net Ten Commandments - 3.) Thou shalt not forget to update thy Antivirus. nor shalt
             thou begin a scan without checking for updates

 

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